Digital Banking Scorecard 2024

Digital Banking Scorecard 2024

  • Banks have begun digitizing mortgage lending processes, though the contracts are still signed in person.
  • SME processes are not keeping pace with the digital transformation in retail banking.
  • Loyalty programs and retailer discounts are primary methods to maintain client engagement within the app.
  • Banks significantly invest in security features to prevent fraud and protect clients from missteps.
  • The mobile banking experience is a critical differentiator in the competitive banking landscape.
  • Open banking is expanding in Romania, with notable improvements in bank API quality.

Descarcă "DBS2024-Report-March-v2.1-4.pdf" folosind formularul de mai jos:

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