- Banks have begun digitizing mortgage lending processes, though the contracts are still signed in person.
- SME processes are not keeping pace with the digital transformation in retail banking.
- Loyalty programs and retailer discounts are primary methods to maintain client engagement within the app.
- Banks significantly invest in security features to prevent fraud and protect clients from missteps.
- The mobile banking experience is a critical differentiator in the competitive banking landscape.
- Open banking is expanding in Romania, with notable improvements in bank API quality.
Descarcă "DBS2024-Report-March-v2.1-4.pdf" folosind formularul de mai jos: